Kempinski Grand Arena Hotel - Bansko

96, Pirin St., Bansko, Bulgaria, 2770  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Kempinski Grand Arena Hotel - Bansko

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Indoor swimming pool

Seasonal outdoor pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Horseback riding

Fishing

Cycling

Hiking

Billiards/Pool tables

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Reflex massage

Massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Continental breakfast

Overview

This five-star hotel is designed in Alpine style and consists of five buildings close to the ski slopes of Bansko, having direct access to the new cabin lift and a splendid view to the Pirin Mountain.

The hotel has 159 rooms and suites equipped with all modern amenities, required for comfortable stay.

The hotel has some restaurants and bars onsite, serving various food from Mediterranean to German, Greek, Japanese etc. as well as a variety of drinks.

The hotel also provides guests with business and recreation facilities: the business center with two conference rooms having maximum capacity of 160 people.

The recreation facilities include an indoor swimming pool, a fitness center, children’s play area and a spa and wellness center.

The hotel guests can go in for winter skiing, snowboarding or biathlon or horse riding, paragliding, summer trekking and rafting.

Year renovated:   2006.  Number of floors:   5.  Number of rooms:   159.

Rooms

The rooms are stylishly designed and air conditioned. They are furnished with bathrooms with bathtubs or showers, complimentary toiletries, Wi-Fi internet access, direct dial phone, mini-bar, satellite TV, etc.

All children under the age of five may stay free of charge when using existing bedding.

All children under the age of 12 may stay at the price of EUR 20.00 per night/person for extra beds.

Maximum capacity of extra beds in a room is one.

Dining options

Val Marina, terrace restaurant is a Mediterranean style fish restaurant.

The Top sky garden bar has a terrace and a nice view, serving different drinks and snacks to the guests.

The Gallery Restaurant serves German, Greek and Mediterranean dishes.

Come Prima serves Mediterranean food and a rich selection of quality wines.

Lobby Bar: offers a rich selection of cocktails as well as snacks, salads and sandwiches.

Bella Vista Lounge has a spacious terrace and is a perfect place for afternoon cocktails and open-air parties.

Sushi Bar and Lounge offers true Japanese cuisine, like delicious Sashimi, Ebi and Maguro Sushi.

Vitamin Bar is located next to the swimming pool and serves freshly-squeezed vegetable and fruit juices, crispy salads and snacks.

Services

The hotel offers sophisticated conference facilities and service to hold the high international standard meetings. The business center has two conference rooms with a maximum capacity of 160 people.

The rooms are equipped with Wi-Fi internet access, direct dial phone, and other required business amenities.

Leisure

The hotel’s recreation facilities include an indoor swimming pool, a fitness center, children’s play area and a spa and wellness center.

Its Zalez Spa and Wellness Centre is unique in its size and offers a variety of treatments. It has solarium, massage rooms, an indoor pool, a gym, two saunas, five body treatment rooms, two steam baths and a Jacuzzi.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Handicap parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Boutiques
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Ski storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ski to door

Guest Parking

  • private parking is possible on site at EUR 10 per day.

Sports & Fitness

  • Skiing
  • Horseback riding
  • Cycling
  • Hiking
  • Outdoor tennis court
  • Bowling
  • Golf course
  • Billiards/Pool tables
  • Fitness center
  • Fishing

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Ski pass vendor
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Half board
  • Continental breakfast
  • In-room breakfast
  • Restaurant with air conditioning
  • A la carte restaurant
  • Poolside snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services
  • Playground
  • Children's pool
  • Game room
  • DVDs/Videos for children
  • Paid kids club

Leisure facilities

  • Indoor heated swimming pool
  • Seasonal outdoor pool
  • Beach umbrellas
  • Live entertainment
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Massage
  • BBQ facilities
  • Sun terrace
  • Garden area
  • Library
  • Leisure/TV room
  • Television in lobby
  • Reflex massage

Room view

  • City view
  • Mountain view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Soundproofed rooms
  • Dining room
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Balcony
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • Mirror

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Bathroom telephone

Kitchen facilities

  • Mini-fridge
  • Electric kettle

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Kempinski Grand Arena Hotel - Bansko Bansko location
Show big map »

Hotel Address:

96, Pirin St., Bansko, Bulgaria, 2770

Get directions
City Center
  • Bansko
    1.0 mi
Airports
Underground stations
  • Младост 1
    57.5 mi
  • Мусагеница
    57.8 mi
Restaurants
  • Morris Bar
    200 ft
  • Harry's Bar
    400 ft
Ski areas
  • Ski Bansko
    600 ft
  • SkiBansko by Traventuria
    1400 ft
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    5
  • Number of rooms:
    159

Hotel Awards

BulgarianHOTEL AWARDSHighly RecommendedBanskoKempinski Grand Arena

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Bulgaria

Use Badge

Rooms and availability

The rooms are stylishly designed and air conditioned. They are furnished with bathrooms with bathtubs or showers, complimentary toiletries, Wi-Fi internet access, direct dial phone, mini-bar, satellite TV, etc.

All children under the age of five may stay free of charge when using existing bedding.

All children under the age of 12 may stay at the price of EUR 20.00 per night/person for extra beds.

Maximum capacity of extra beds in a room is one.

Kempinski Grand Arena Executive Club RoomKempinski Grand Arena Executive Club RoomKempinski Grand Arena Executive Club Room
Executive Club Room
Size: 455 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information
Room facilities
    Kempinski Grand Arena Twin RoomKempinski Grand Arena Twin RoomKempinski Grand Arena Twin Room
    Twin Room
    Bed type: 2 Single beds or Double bed or Twin beds
    Size: 410 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information

    This double room features a balcony, air conditioning and minibar.

    Room facilities
      Kempinski Grand Arena Junior SuiteKempinski Grand Arena Junior SuiteKempinski Grand Arena Junior SuiteKempinski Grand Arena Junior Suite
      Junior Suite
      Bed type: King-size bed or 1 Super King-size bed or Double bed
      Size: 485 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Private bathroom
      • — Less information+ More information

      Junior Suite, 1 King Bed, City View - Recharge your batteries

      Room facilities
        Kempinski Grand Arena Deluxe Double RoomKempinski Grand Arena Deluxe Double RoomKempinski Grand Arena Deluxe Double RoomKempinski Grand Arena Deluxe Double Room
        Deluxe Double Room
        Bed type: Double bed or King-size bed or 2 Single beds
        Size: 410 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Private bathroom
        • — Less information+ More information

        Deluxe + Breakfast

        Room facilities
          Kempinski Grand Arena Spacious One-Bedroom Junior SuiteKempinski Grand Arena Spacious One-Bedroom Junior SuiteKempinski Grand Arena Spacious One-Bedroom Junior Suite
          Spacious One-Bedroom Junior Suite
          Bed type: Double bed
          Size: 485 sq. feet
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          This spacious suite includes: - a double bedroom - a seating area - a cable TV with a DVD player - a private balcony - a bathroom with a bathtub - a mini bar

          Room facilities
            Kempinski Grand Arena Executive Double RoomKempinski Grand Arena Executive Double RoomKempinski Grand Arena Executive Double Room
            Executive Double Room
            Bed type: Double bed or King-size bed or Twin beds
            Size: 455 sq. feet
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Private bathroom
            • — Less information+ More information

            DOUBLE EXECUTIVE

            Room facilities

              How to reach hotel

              hotel Kempinski Grand Arena Hotel - Bansko Bansko location
              Show big map »

              Hotel Address:

              96, Pirin St., Bansko, Bulgaria, 2770

              Get directions
              City Center
              • Bansko
                1.0 mi
              Airports
              Underground stations
              • Младост 1
                57.5 mi
              • Мусагеница
                57.8 mi
              Restaurants
              • Morris Bar
                200 ft
              • Harry's Bar
                400 ft
              Ski areas
              • Ski Bansko
                600 ft
              • SkiBansko by Traventuria
                1400 ft
              Hotel information
              • Check-In:
                from  3 pm
              • Check-Out:
                until  12 pm
              • Year renovated:
                2006
              • Number of floors:
                5
              • Number of rooms:
                159

              Hotel Awards

              BulgarianHOTEL AWARDSHighly RecommendedBanskoKempinski Grand Arena

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Bulgaria

              Use Badge

              Kempinski Grand Arena Location

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              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
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              • Food and meals
              • General

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              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              What's nearby

              Popular areas

              • City Center - 5000 ft

              Near the hotel

              • Vihren - 1100 ft
                BanskoBulgaria

                Restaurants nearby

                • Morris Bar - 200 ft

                  Address: Pirin 94 Street

                  85% likes this, based on 44 reviews

                • Victoria - 1100 ft

                  Address: Bansko Main street

                  74% likes this, based on 243 reviews
                  Cuisine: International

                • The LOG House - 1400 ft

                  Address: "Naiden Gerov" Str.2 (right on the north edge of the gondola car park)
                  Phone: 0889 02 02 01

                  82% likes this, based on 66 reviews
                  Cuisine: Eastern European

                • Harry's Bar - 400 ft

                  Address: 4 Kralev Dvor str.
                  Phone: +359 885 12 66 77

                  86% likes this, based on 58 reviews

                • Mezze - 1000 ft

                  Address: 9 Polejan str

                  Cuisine: International

                Getting there.

                The hotel is located at the foot of the Pirin Mountain, Bansko, in the Southwestern part of Bulgaria. It is beneath the highest and most beautiful karst of the mountain.

                The area offers a unique 16-kilometer uninterrupted ski runs starting from Todorka Peak.

                Sofia International Airport is 150km away.

                Getting around.

                The hotel is located in the foot of the mountain, so it renders the airport shuttle for its guests.

                Hotel parking is possible on site and its rate is EUR 10.00 per day.

                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Year renovated:
                  2006
                • Number of floors:
                  5
                • Number of rooms:
                  159

                Hotel Awards

                BulgarianHOTEL AWARDSHighly RecommendedBanskoKempinski Grand Arena

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Bulgaria

                Use Badge

                Hotels nearby
                Astera Hotel Bansko
                4 stars
                0.2 km
                Lion Hotel Bansko
                4 stars
                0.4 km
                Tanne Hotel Bansko
                4 stars
                0.5 km
                Rahoff Hotel Bansko
                3 stars
                0.8 km
                Cities nearby

                Kempinski Grand Arena Reviews

                Guest reviews are submitted by our customers after their stay at Kempinski Grand Arena

                Average guest rating

                8.2out of 10
                Fabulous
                Based on 92 reviews

                Rating by category:

                Service
                9.0
                Value
                8.0
                Location
                8.0
                Rooms
                8.0
                Dining
                8.0

                Individual guest reviews

                • Family with children
                  9.6

                  There was VIP entrance to the mountains in this hotel. That's why we didn't spend time queueing. If you choose another hotel, you will have been waiting for ages.

                • Group of friends
                  7.4

                  The breakfast, the view, the calmness .

                • Couple
                  9.6

                  Localisation is amazing ane heated pool too.

                  They started to renovate outdoor pool without further notice so we could use it only for 2 days out of 8.

                • Group of friends
                  10.0

                  Excellent services and perfect holiday atmosphere.

                • Couple
                  10.0

                  The rooms were big and comfortable. Breakfast was brilliant and staff was very helpfull. Spa was nice and free.

                • Couple
                  8.8

                  The best Hotel in Bansko...Highly Recommended...!!!

                  I would like the inside pool a little hotter.

                • Older travelers
                  9.6

                  Truly 5 stars services

                  Over the weekend the spa it’s crowded

                • Couple
                  10.0

                  The Spa center is fantastic, the rooms are wide and clean. The staff is polite and helpful and the food is excellent.

                • Family with children
                  10.0

                  Excellent hotel, good location, impresive gondola, right to the ski places. Spaces room, with very, very big double bed. Good food, especialy juces which are almost natural. Excellent facilities, spa, pool, sauna even a snow room ( first time in some hotel where we be.) Highly recomended to everyone.

                  I think that prices in loby bar was litle high, also in middle season should be parking be free.

                • Family with children
                  5.0

                  Nice position near the gondola, corect breakfast, lot of persons speak english.

                  Very smal spa for such a large hotel. Just two saunas (and one was closed !?!), one very small fridge room (no more than 3 persons could use it simultaneously and the snow is simply not enough if there are more than 10 peoples in sauna). Small outside pools and pathetic outside jacuzzi (the inside one was simply in a rebuilding process and not usable). Very poor restaurant menu, lack of fresh stuff (including the meal and fish!) simmply not acceptable for a 5* hotel. In exchange they offer room service twice per day and valet parking: come on! - 100 m away there are cows on the street - keep the decent line! And for the room with mounntaain view you pay extra and get a room with (gondolas') cables and burned field view. Questionnable taste furniture in the room. Sorry: I can offer a 6 for them.

                • Group of friends
                  7.4

                  Ski room was very well equipped and the person who works there was Vladimir which we were very happy with him.Polite,helpful and did a very good job to get our skies ready. Hotel personel was generally polite. Hotel had limited personel to handle luggage ,and it was a problem at arrival.

                  Italian restaurant is expensive and food was not good. We did not enjoy the meal.

                • Family with children
                  7.4

                  i appreciated that the reception staff was willing when i asked to boil some milk for my baby after midnight

                  i didn't like the christmas dinner at all, my company either. So much money (55 euros! only for food) for such a poor buffet. it could have smaller variety but better quality. moreover, it was not a "christmas" menu at all and there was not a "christmas atmoshere" at all with only two persons playing music trying to make you asleep.

                • Older travelers
                  7.0

                  Very good spa with very good treatments. very good location.

                  Very much under expectations after my staying in kempinski in turkey. I have been eaten far much better food in hotels in bulgaria. little disappointing... :(

                • Older travelers
                  10.0

                  Beautiful facility, friendly yet profesional staff, 3 pools, 2 hot tubs, 3 sauna's and one ice room, abundant breakfast buffet with cooked to order omelets and pancakes - great place to relax and enjoy the mountains. Deserves the 5 stars for sure.

                • Older travelers
                  9.6

                  Proximity with the ski resort and the availability of the staff.

                  The restaurant is good but does not have the quality you are waiting from a hotel of this category

                How to reach hotel

                hotel Kempinski Grand Arena Hotel - Bansko Bansko location
                Show big map »

                Hotel Address:

                96, Pirin St., Bansko, Bulgaria, 2770

                Get directions
                City Center
                • Bansko
                  1.0 mi
                Airports
                Underground stations
                • Младост 1
                  57.5 mi
                • Мусагеница
                  57.8 mi
                Restaurants
                • Morris Bar
                  200 ft
                • Harry's Bar
                  400 ft
                Ski areas
                • Ski Bansko
                  600 ft
                • SkiBansko by Traventuria
                  1400 ft
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Year renovated:
                  2006
                • Number of floors:
                  5
                • Number of rooms:
                  159

                Hotel Awards

                BulgarianHOTEL AWARDSHighly RecommendedBanskoKempinski Grand Arena

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Bulgaria

                Use Badge